Effective Date: October 14, 2025
Company: Central Florida Tree Services, Inc. (“CFLS,” “we,” “us,” or “our”)
Contact: (407) 608-2319 · cf.lawnservices@gmail.com · Orlando, FL
CFLS respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website (centralfloridatreeservices.com) or contacting us, you agree to this Policy.
1) Information We Collect
Information you provide directly
Contact and project details submitted via forms or over the phone: name, phone number, email, address, ZIP code, service type, and message.
Business or property details you share during estimates or service calls.
Communications you send to us (emails, calls, voicemails, attachments).
Information collected automatically
Basic technical data when you visit our site, such as IP address, device/browser type, pages visited, and timestamps. This may be collected via cookies or similar technologies for site security and performance.
Information from third parties
If you connect or interact with us through social media platforms (e.g., Facebook, Instagram, YouTube), those platforms may share certain information with us subject to their privacy settings and policies.
2) How We Use Your Information
We use information to:
Provide quotes, schedule on-site evaluations, perform services, and send service updates.
Communicate about your request, job status, or follow-up quality checks.
Operate, secure, and improve our website and customer experience.
Maintain records for accounting, insurance, and legal compliance.
Comply with applicable laws and respond to lawful requests.
We do not sell your personal information.
3) Legal Bases for Processing (EEA/UK Visitors)
Where applicable, we process personal data under these legal bases:
Contractual necessity: to provide estimates and services you request.
Legitimate interests: site security, fraud prevention, quality assurance, and business operations.
Consent: where required (for certain cookies or optional communications).
Legal obligation: recordkeeping and compliance.
4) Sharing Your Information
We may share information with:
Service providers that help us operate our business and website (hosting, email service, scheduling tools, IT/security). They are contractually required to safeguard your data.
Professional advisors (legal, accounting, insurance) as reasonably necessary.
Authorities or others when required by law, to protect rights, safety, or prevent fraud.
Successors in the event of a merger, acquisition, or business transfer.
We do not allow third parties to use your information for their own marketing without your consent.
5) Cookies & Similar Technologies
We use essential and functional cookies to keep the site working and improve performance. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
6) Data Retention
We keep personal information only as long as needed for the purposes above—typically for the duration of the customer relationship plus a reasonable period for recordkeeping, dispute resolution, and legal requirements.
7) Your Choices & Rights
Marketing: If we send optional updates, you can unsubscribe using the link provided (if available) or by emailing cf.lawnservices@gmail.com with “Unsubscribe” in the subject.
Access, correction, deletion:
US: You may request access, updates, or deletion of your information by contacting us.
California (CCPA/CPRA): Residents may request to know, access, correct, delete, and limit use of sensitive data, and to opt out of “sharing” for cross-context behavioral advertising (we do not knowingly “sell” personal information).
EEA/UK (GDPR): You may request access, rectification, erasure, restriction, portability, or object to processing; you may also withdraw consent where processing is based on consent.
To exercise rights, contact cf.lawnservices@gmail.com. We may need to verify your identity. You will not be discriminated against for exercising your rights.
8) Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
9) Children’s Privacy
Our services and website are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided us personal information, contact us to request deletion.
10) Third-Party Websites & Social Media
Our site may link to third-party websites or social media profiles. We are not responsible for their content, policies, or practices. Review those providers’ privacy policies for details on how they handle your information.
11) Do Not Track
Your browser may send a “Do Not Track” signal. As no consistent industry standard exists, our website does not currently respond to DNT signals.
12) Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.” Your continued use of the website after changes means you accept the updated Policy.
13) Contact Us
Central Florida Tree Services, Inc.
Orlando, FL · (407) 608-2319
cf.lawnservices@gmail.com